You can go about it in several different ways – either move the file to a different system and see if it opens there or send the picture to a friend and ask him to open it. If you determined that the file type is supported by WPV, let’s see if the file is not corrupted. If that’s the case, turn to Method 5 for instructions on using a different photo viewer application. If the extension of your file is not supported by WPV, you won’t be able to open it with this software.
You can view the file type of the picture by right-clicking on the file and selecting Properties. Then, check the file type in the General tab next to Type of file. First things first, check the extension of the file in question and see whether it’s actually supported by the software. WPV is a pretty old piece of software, so it doesn’t support that many file types. Method 1: Check if the file is corrupted or unsupportedīefore you troubleshoot for system corruption or software conflicts, it’s important to eliminate the possibility of a corrupted photo/image and make sure that the format is actually supported by Windows Photo Viewer. In any case, start with Method 1 and eliminate the possibility of a corrupted or unsupported file. It’s highly recommended that you follow the fixes in order until you manage to solve the issue. If you’re having trouble with this particular issue, use the methods below to troubleshoot your problem.
The operating system is dealing with corrupt system files.3rd party Android/iOS suite is causing conflicts with the default photo viewer.Photo/Image is a file type that is not supported by Windows Photo Viewer.Here are some of the most common scenarios that will trigger this issue: We went ahead and did some investigations on this issue. Windows 10 users can only encounter this issue if they previously modified the system settings to use WPV by default. This particular issue is mainly reported on Windows 7, Windows 8 and Windows 8.1. Some users have been reporting problems with the default Windows Photo Viewer (WPV). Users encountering this issue see the following error message on certain/all photos opened via Windows Photo Viewer: “Windows Photo Viewer can’t open this picture because either Photo Viewer doesn’t support this file, or you don’t have the latest updates.”
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